Patient Responsibilities

The Doctors and Staff at Elbury Moor are continually striving to provide high quality services for its patients. In order for us to achieve this we would ask you to observe the following:

    • Please keep your appointment and attend on time

    • If you are unable to keep your appointment please tell us

    • Prepare for your appointment

    • Do not ask for a home visit unless you are too ill to attend Surgery

    • Please allow 72 hours for repeat prescriptions

    • Keep us and the local hospital informed of changes in your name, address + phone number

    • Ring for home visits before 10.00am

    • If the Doctor is running late please be patient

    • Please remember that an appointment is for one person only – please book a separate consultation for each member of the family

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